Terms and Conditions for occasion cakes and shop order

Cancellation Policy

Please note for all cake orders booked in person or over the phone, we require a €15 non-refundable deposit to secure your order.

When ordering a cake, we require 3 days (72 hours) notice for all orders. Any changes to order require 2 days (48 hours) notice. If you must cancel your cakes, we do not offer a refund on deposits taken. We are happy to move your order to a later date or issue you store credit.

Thank you for understanding our policy for a small business.

Allergies or Ingredient Sensitivities

All cakes are made in a kitchen shared with gluten, dairy, soya, eggs, peanuts, tree nuts and other commonly found allergens.

If you have any food allergens or intolerances, please speak to our staff about our ingredients before placing your order. This can be done so by emailing info@bakealicious.ie or calling 0469023784.

We occasionally use a small amount of alcohol in our cakes to enhance their flavours and this does not taste of alcohol or have any effects of alcohol.

Please consult with our staff to see if your cake contains alcohol or if you would like the cake to be alcohol free. We are happy to oblige.

Ordering, payment, collection, and delivery

Our office hours are 9am to 5pm, Monday to Friday and all orders are processed through this time. You can book your cake, through our website 24 hours a day 7 days a week and any queries relating to such will be dealt with in our office hours. Additionally, you can book your cake by email info@bakealicious.ie, phoning 0469023784 or by coming to our shop.

Please note that we require deposit at time of booking. This is to secure and confirm your order. Prices are subject to change until your order is paid for in full. Bakealicious has the right to refuse your order due to limited availability for your date or other circumstances.

Please note that our bakery is small, and our capacity is limited. For this reason, we suggest you allow as much time as possible to avoid disappointment. The minimum amount of time we require for orders is 3 days (72 hours) notice. Please note that due to demand this time frame may not be sufficient.

Collections for cakes and other orders from our shop are from 10am to 5pm Tuesday to Saturday.

We do offer delivery. Price for delivery is based on your Eircode. Please contact us on info@bakealicious.ie for information on delivery.

Cakes orders for outside of our working week (Tuesday to Saturday) are available at an additional fee and are only available for delivery. Please contact us for more information.

Storage & Fresh Fruit and Flowers

All our cakes should be kept in a cool place or fridge between collection and serving.

We advise taking the cake out of the fridge one hour before serving to allow it to come up to room temperature.

We advise serving cakes with fruit and/or flowers on the day of collection or delivery. Please note our flowers are decorative and not edible unless specified.

Please note that photos of cakes are an example, all orders are bespoke and made to order so colours of flowers and fruit, and subject to seasonal change.